Privacy Policy

We respect the privacy of customers and that is why we make all necessary efforts to protect the data collected from the users of this website. In the following sections, we have provided complete details of our website's privacy policy. After going through our privacy policy, you will get to know what data we collect, how we collect those data, what we do with the collected data, how your data is safe with us and your What is your right to the data?

Users are advised to read the privacy policy before using our website. If you do not agree with any part of the website, you should stop accessing our website. As this privacy policy is for every user of this website, therefore anyone who is using the website and is believed to agree to the privacy policy of this website. If you need any clarification regarding any part of the privacy policy, you can contact our customer support.

This privacy policy does not apply to any websites, mobile sites and third-party mobile apps, even if their website / products are linked to our website. The user should note that information and privacy practices regarding fbctravels business partners, advertisers, sponsors or other sites that provide fbctravels hyperlinks may differ from this Privacy Policy. Accordingly, it is recommended that you review the privacy and policies of any third party whose products you wish to purchase our services.

Privacy Policy Amendment

It is the user's duty to read the privacy policy before using the website. However, if you are accessing our website, we believe that you are accompanied by the updated privacy policy. If you do not agree with the amendments to the Privacy Policy, you should stop accessing our website for any purpose. No one, other than the fbctravels officials, has the right to modify the privacy policy outlined on our website.

Types of information we collect

We collect different types of data from users, manually and automatically. Most of the personal data we collect is provided manually by the user while other information may be manually or automatically.

Personal data we collect:

• Name, sex, age and date of birth
• Contact information such as residence address, email ID and mobile number
• Country of residence
• Credit Card Information
• Passport number and frequent flyer number (wherever required)
• Description of how you use our products and services
• IP address, browser type and language, your access time
• Information about any complaint made by you
• Telephone call recording to our representatives

Other information we collect:

• Google Analytics, Facebook Ad Conversion Tracking, Google Tag Manager
• Cookies
• Unique device identifier for advertising
• Browser information
• Your network service provider

How do we collect data?

We collect data from users through several methods:

Direct collection: In this method, users provide data by filling out a form, most of the time, when registering an account. While booking, the user has to provide some personal information regarding the passengers. In addition, users are required to provide personal data upon contacting our customer support.

Indirect method: We use certain software and applications to collect data from your computer, which is legal by law. In this method, we generally do not ask for your consent when collecting data. Your visit to our website is enough for us to assume that you are in tune with our data collection policy.

How Do We Use the Information We Collect?

We use data collected from the user for the following purpose:

• To provide services booked by users
• To process payment gateway
• To reach you in case of emergency
• To send you the details of your booking
• To do marketing based on your interest
• To improve our website
• To make the website more personal for users

Sharing your data

We do not share any information with any third party website or for any commercial purpose. Following are the scenarios in which data can be shared or transferred:

• The information is naturally shared on the third party website whose links are given on our website. However, they have their own privacy policy and are free to use the data according to the terms of the privacy policy.
• We share information with our partners, parent company, business partner and subsidiaries with whom we jointly provide services.
• The data is also shared with the service provider with whom we work in consolidation such as airlines.
• We also share personal information with operators of surveys, sweepstakes, contests and similar promotions.

Your data security is correct

As the owner of the data, you have some rights over the data we collect. The following are details about the authority you have over your data:

• You have the right not to provide any queried data, but it may not give you limited or access to our website.
• Users who have provided data can also ask us to remove data from our collection.
• You can ask for the data to be corrected if you believe we have incorrect information about you.
• Even users can ask to temporarily restrict the processing of our personal data if you want us to correct the data instead of deleting it.
• You have the right to withdraw the consent you have given regarding the use of your personal data.